Repair Quality Manager, Property Claims (Adelaide)

Repair Quality Manager – Claims Team Position type: Full‑time, 12‑month fixed term, based in Queensland (other Australian locations considered). Key responsibilities:
- Plan, manage, and review performance of repair partners and providers through on‑site and remote audits, claims reviews, and referrals.
- Provide technical expertise and business insight to strengthen partnerships with repair service providers.
- Build and maintain excellent relationships with internal and external stakeholders, including brokers and partners.
- Manage vendor relationships to drive optimal repair outcomes, cost efficiency, and service excellence.
- Monitor industry trends and implement strategies to address emerging challenges in property repairs.
- Develop and refine processes to ensure that repair quality and claims management functions align with customer, partner, and business needs. Qualifications and experience:
- Advanced knowledge of the building industry, Building Codes, insurance and claims.
- Current costing knowledge of domestic and commercial works.
- Solid written and oral communication skills.
- Significant proven experience in costing building repairs.
- Relevancy: Building industry experience, insurance industry experience desirable, trade qualifications. Equal Opportunity Employer: QBE recognises the value of diverse perspectives and is committed to an inclusive workplace. The company complies with equal employment opportunity legislation in each jurisdiction it operates. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3pv5eq