Front Office - Duty Manager (Adelaide)

Front Office
- Duty Manager

Internal Applications Only

We’re looking for a hands-on, guest-focused Front Office
- Duty Manager to help lead our daily Oval Hotel operations and ensure every guest experience is seamless, warm and memorable. You’ll be a confident multitasker, a steady leader under pressure and someone who thrives in a fast-paced, premium setting. What you’ll do:
- Oversee day-to-day hotel operations and uphold the highest service standards
- Lead, support and develop the Guest Services and Concierge teams
- Handle guest enquiries and challenges with professionalism and care
- Drive revenue through upselling, auditing and optimising operational performance
- Contribute to forecasting, financial analysis and cost management
- Assist across departments during peak periods to ensure smooth service delivery
- Manage workforce planning, rosters and compliance requirements What we’re looking for:
- Proven experience as a Duty Manager in a hotel environment (luxury experience a plus)
- A natural communicator with a bright, professional and approachable style
- Calm and solutions-focused under pressure, with strong organisational skills
- Demonstrated ability to motivate teams and foster a positive, high-performance culture
- Passionate about hospitality and driven to create exceptional guest experiences What's in it for you: While working at the iconic Adelaide Oval, you’ll be rewarded for contributing to the delivery of world-class events through our suite of employee benefits including:
- Access to Event Day tickets
- Discounts across Adelaide Oval, RoofClimb and Oval Hotel
- Enjoy special rates at the Oval Hotel and 50% off stays at EVT Hotels
- Paid Parental Leave (over and above the Government PPL scheme).
- Subsidised car parking
- Health & Wellness programs
- Training & development opportunities
- Private Health corporate discounts The Fine Print:
- Out-of-hours work is a requirement of this role in line with the business's operational needs and includes weekends, evenings and public holidays.
- Applicants 18 & over, will be required to successfully obtain a DHS Working with Children's Check within the first two months of employment. Use this link to apply for the relevant check: - To be eligible to apply you must be legally permitted to work in Australia. Ready to take your career to the next level? Apply now! Internal applications are due by 5pm Friday 5 June 2026. #S-DNI Apply on Kit Job: kitjobau.com/job/3r5bi5