Junior administration role - Insurance Broker (Kent Town)

About Maxima: Maxima is a leading Group Training Organisation
- we manage recruitment, placement and ongoing support of trainees and apprentices on behalf of our host employers. We aim to help you kick-start your career into the job or industry of your choice, boost your employment credentials and equip you with the skills and knowledge to be able to succeed in the future. Your Host Employer: Our Host Employer are qualified and experienced insurance brokers, they work tirelessly to provide thousands of Australians with the highest level of protection for themselves, their business and the things they hold dear. For more than three decades they have been working diligently to ensure every client receives a friendly, professional, customised service. Perks:
- Earn while you learn with no study debt
- Supported by a dedicated Maxima Consultant
- Receive a nationally recognised qualification The Role: Maxima, and our Host Employer, are looking for a dedicated individual to undertake a Business Administration Traineeship. A traineeship is a structured entry-level pathway that combines on-the-job training with formal learning. As a trainee, you'll gain industry experience while developing practical skills through a supported workplace whilst studying a nationally recognised Certificate III in Business Administration qualification. This traineeship is an 18-month fulltime position, located within the eastern city fringe. National Traineeship wages and conditions apply. Traineeship wage is based on highest level of schooling and year completed. Recent school leavers are encouraged to apply. Duties Include:
- Answer incoming calls
- Respond to internal and external enquiries
- Generate and follow up quotes
- Prepare client correspondence
- Provide updates on client status reports
- Assist with customer complaints, escalating where required
- Additional administrative duties including board room preparation and stationery maintenance
- Credit Control About You:
- Passion for creating a positive customer experience
- Robust communication skills, both verbal and written
- High attention to detail and focus on accuracy
- Effective time management skills
- Able to apply discretion with handling of confidential information Role Requirements:
- Previous customer service experience (highly desirable)
- National Police Clearance (or willing to obtain)
- Willing to complete a pre-employment assessment including a drug and alcohol screen
- Driver's license and reliable transport
- Experience using computers and applications such as the Microsoft suite and willingness to learn other software programs How to Apply: Click Apply and complete the online application form, attaching a copy of your resume and a cover letter. Applications without a cover letter will not be considered. For further information about Maxima, visit our website For more information on what is a traineeship/apprenticeship, visit the South Australian Skills Commission website. Please note that only shortlisted candidates will be contacted directly. Apply on Kit Job: kitjobau.com/job/3r2z9p