Customer Contact Specialist Outbound & Text Support Adelaide

Benefits School hour friendly Uni schedule friendly Call Centre environment Flexible working hours Latest technology live chat systems Outbound/Inbound calls to and from our existing customers Hourly rate paid Become part of a proven and successful business Enter a unique and growing market Join a agile and supportive team Career Opportunities Easy to get to location

About the role

Puratap is an organisation that understands the importance of people and quality within its business and provides a unique opportunity for an energetic, reliable and hard‑working person to become an integral part of its motivated Customer Contact team based in Dudley Park.

With over 25 years' experience, Puratap manufactures and retails water purifiers, providing clean, pure drinking water to households across South Australia and beyond.

This is a great opportunity for a Customer Contact Consultant to become an integral part of a privately owned and operated Pure Water Specialist, recognised as the industry leader.

Key Responsibilities

You will be making outbound calls to existing customers to confirm and make appointments for yearly maintenance. Your work will involve using state‑of‑the‑art technology to communicate through electronic platforms and text messaging.

You will receive individual attention and support from our Management team and the existing team in all aspects of liaising with Puratap customers and providing customer service.

Required Attributes Enjoys people Has technical proficiency within a fast‑paced customer contact environment Takes pride in customer service Demonstrates positive communication skills Confident when talking to a variety of people on the phone and through text messaging Is punctual Displays a commitment to the success of Puratap's core business Has a positive and enthusiastic attitude Confident with electronic correspondence Proven track record in a sales‑oriented industry would be beneficial

Preferred Experience

Ideally you will have previous experience within a customer service workplace.

If you are a highly motivated and energetic individual with a good telephone manner, who would enjoy monitoring a multi‑level text/CRM system that supports customer service and retention, we would like to hear from you. J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r4rrl