Service Desk Controller Torrensville K&b Adelaide

Service Desk Controller

Location: Torrensville, South Australia, AUSTRALIA

Company: Metcash

Are you a highly organised, customer-focused professional with a strong trade background?

Join our passionate team at Torrensville Trade Centre and be the friendly face that keeps everything running smoothly.

About the Role

As our Service Desk Controller , you’ll play a key role in supporting daily operations and delivering an exceptional experience to our trade customers. You’ll manage enquiries, coordinate workflows, and ensure our service desk operates efficiently.

This is a full-time, Monday to Friday opportunity with real potential for career growth.

What You’ll Be Doing

Acting as the first point of contact for customers and trade enquiries

Coordinating service desk activities and supporting site operations

Working across POS systems and Microsoft Office tools

Collaborating with the wider team while also working independently when required

Maintaining high standards of organisation and communication

What We’re Looking For

Strong trade knowledge or trade background (highly regarded)

Experience using POS systems and Microsoft Office Suite

Excellent communication and customer service skills

Exceptional organisational skills with attention to detail

A proven ability to work both independently and as part of a team

A proactive, can-do attitude and willingness to learn

Why Join Us?

Be part of a supportive and passionate team environment

Opportunity for growth opportunities and advancement

Reliable, full-time role with Monday to Friday hours

Work in a rapid-paced, hands-on trade setting

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rccix