Risk & Compliance Lead: Governance, Policy & Audit Adelaide

Benefits A collaborative team motivated to provide the best customer service Flexible working arrangements for a good work-life balance Join a team where your expertise is valued and your growth is supported

What the role entails:

As a Risk and Compliance Officer you will be responsible for delivering: Maintaining the policy and governance framework, specifically policies, procedures and related documentation. Analyse business process information to identify/escalate risks, issues and opportunities for improvement to Management. Deliver quality assurance projects to support the achievement of Branch and organisational goals as required. Investigate and prepare briefings/reports and recommendations on specific complex customer complaints within the required timeframe. Work with the Manager, Governance and Compliance and branch managers to ensure data is collected in a timely manner and collated into draft briefings and reports. Develop effective working relationships, be approachable and work cooperatively with others to achieve outcomes. Demonstrated experience in risk, compliance, audit or governance functions, and managing and conducting compliance reviews.

The ideal person

The successful candidate will demonstrate: Experience in a similar role in Local, State or Federal Government. Tertiary qualification in Quality Management, Risk Management, Business, Law, Finance, or related discipline. Solid project management skills with the ability to manage and prioritise multiple programmes and deadlines. Experience in working in a customer service setting. Experience in the delivery and management of training programs, information sessions and staff presentations.

Special Conditions

National Police Check required. The South Australian public sector promotes diversity and adaptable ways of working, including part time. Applicants are encouraged to discuss the flexible working arrangements for this role. J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r50wv