Customer Communications Specialist Adelaide

Perks

School hour friendly

Uni schedule friendly

Call Centre environment

Flexible working hours

Latest technology live chat systems

Outbound/Inbound calls to and from our existing customers

Hourly rate paid

Become part of a proven and successful business

Enter a unique and growing market

Join a dynamic and supportive team

Career Opportunities

Easy to get to location

About the role

Puratap is an organisation that understands the importance of people and quality within its business and provides a unique prospect for an energetic, reliable and hard‑working person to become an integral part of its motivated Customer Contact team based in Dudley Park.

With over 25 years' experience, Puratap manufactures and retails water purifiers, providing clean, pure drinking water to households across South Australia and beyond.

This is a outstanding opportunity for a Customer Contact Consultant to become an integral part of a privately owned and operated Pure Water Specialist, recognised as the industry leader.

Key Responsibilities

You will be making outbound calls to existing customers to confirm and make appointments for yearly maintenance. Your work will involve using state‑of‑the‑art technology to communicate through electronic platforms and text messaging.

You will receive individual attention and support from our Management team and the existing team in all aspects of liaising with Puratap customers and providing customer service.

Required Attributes

Enjoys people

Has technical proficiency within a quick‑paced customer contact environment

Takes pride in customer service

Demonstrates good communication skills

Confident when talking to a variety of people on the phone and through text messaging

Is punctual

Displays a commitment to the success of Puratap's core business

Has a positive and enthusiastic attitude

Confident with electronic correspondence

Proven track record in a sales‑oriented industry would be beneficial

Preferred Experience

Ideally you will have previous experience within a customer service environment.

If you are a highly motivated and energetic individual with a good telephone manner, who would enjoy monitoring a multi‑level text/CRM system that supports customer service and retention, we would like to hear from you.

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qwf25