Customer Communications Specialist Adelaide

About the Role Puratap is a privately owned and operated pure water specialist with over 25 years of experience, manufacturing and retailing water purifiers across South Australia and beyond. This position is based in Dudley Park and offers a school hour friendly, university schedule friendly, and flexible working environment. The role uses the latest technology, including live chat systems, for inbound and outbound customer communication with an hourly rate paid. Responsibilities You will be making outbound calls to existing customers to confirm and make appointments for yearly maintenance, using state‑of‑the‑art technology to communicate through electronic platforms. You will receive individual attention and support from the Management team and the existing team in all aspects of liaising with Puratap customers and providing customer service. Qualifications
- Enjoys people
- Has technical proficiency within a rapid‑paced customer contact environment
- Takes pride in customer service
- Demonstrates good communication skills
- Confident when talking to a variety of people on the phone and through text messaging
- Is punctual
- Displays a commitment to the success of Puretap's core business
- Has a positive and enthusiastic attitude
- Confident with electronic correspondence
- Proven track record in a sales‑oriented industry would be beneficial
- Ideally has previous experience within a customer service environment Additional Requirements Highly motivated and energetic individual with a valuable telephone manner who would enjoy monitoring a multi‑level text/CRM system which supports customer service and retention. No recruitment companies please. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rhqlm