Investigations Case Manager Adelaide

Due to our continued growth, we are seeking an Investigations Case Manager for an immediate start, to work within our established team based at our South Australian office in Adelaide. This is an integral role in the operations of the factual investigations division and requires the successful candidate to have an understanding of the insurance industry.

Responsibilities Updating our valued clients on the progress of factual investigations Assisting investigators with field enquiries and case administration General insurance investigations support Coordinating travel bookings and preparing external information requests Drafting correspondence for internal and external distribution Skip traces & witness location support

Perks A genuine and friendly working culture where our people are valued A focus on quality work and commitment to continuous improvement, to ensure the best outcomes for our customers A comprehensive induction when you start as well as regular and ongoing training opportunities Genuine appreciation of work/life balance and flexibility

Perks – Continued An excellent remuneration package Access to our external Employee Assistance Program Novated lease options Paid parental leave Monthly and quarterly staff celebrations and awards as well as our annual events such as our Procare Cricket Day Fundraiser, company-wide Christmas and End Of Financial Year parties and more

Qualifications Excellent customer service focus and client‑centred approach Intermediate to robust computer skills (Microsoft Office) Experience, exposure and/or an interest within a relevant industry (insurance, investigations or legal) Scheduling and appointment setting experience is highly desirable Solid attention to detail Exceptional time management and organisational skills Ability to thrive under pressure Excellent written & verbal communication skills

Full time, permanent role.

Equal Prospect Employer

As an Equal Prospect Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from people who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability. J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rle5x