Customer Service Concierge (Adelaide)

We are looking for an enthusiastic individual to fulfil a part time or full time role depending on suitability to commence immediately. As a vital part of our team, you will play a key role in providing exceptional customer service across various departments, ensuring the smooth operation of U City's diverse offerings, including a community services hub, state-of-the-art function centre, specialist disability accommodation, and retirement living. Whether you’ve worked in customer-facing roles before or you're ready to make your debut, we’re looking for friendly, reliable team members who genuinely enjoy creating positive experiences. Applicants with prior experience in hospitality, front office, event planner, customer facing roles is highly regarded! Past experience in Concierge, Security or Support Work would be desirable. This role works across a rotating roster with hours across 6AM-12AM with occasional work overnight as required. Key Responsibilities
- Deliver exceptional and proactive customer service to all users of U City from residents, staff, contractors and visitors.
- Maintaining the security and access control of the building.
- Assisting the productive delivery of contractor facility services.
- Answer incoming calls, provide information to assist clients/customers or refer them to an appropriate contact, either within the business or elsewhere. About You
- Proficient in effective communication both face-to-face and over the phone.
- Background in the hotel or hospitality sector or a passion for people.
- Capable of handling various concurrent tasks efficiently.
- Skilled in using the Microsoft Office Suite as part of a role.
- Experience with Building Management & security systems would be valuable. About Us Uniting Communities is a leading, inclusive not-for profit community services organisation working alongside more than 80,000 South Australians each year to reduce inequality, improve wellbeing, overcome disadvantage and support people to live the best lives they can. We value diversity and are committed to providing respectful, accessible services. Why Work For Us?
- In addition to your salary you can package up to $15,900 per year pre tax and additionally a $2,650 Meals and Entertainment card.
- How could working for a Not-For-Profit impact your take home pay? Visit our salary packaging provider for details
- Access Pay
- Paid Maternity Leave
- Early Intervention Physio Program
- Discounted Private Health Insurance
- Check out our additional benefits at What Next? Please attach a cover letter addressing the role and a current resume. Closing date is Friday 29th of May 2026. Apply early; closing date subject to change. As an organisation, we are committed to protecting children, young people and vulnerable adults. All staff are required to work within our code of conduct and undergo relevant pre-employment checks. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rrtrt