Banking Customer Care Pro — Compassionate Hardship Help …, Adelaide

Overview Are you a compassionate customer service professional looking for a meaningful role with one of Australia's largest banks? We are currently taking expressions of interest from experienced individuals with a strong focus on customer service excellence, who are passionate about making a real difference in people\'s lives for opportunities commencing mid-2026. Responsibilities YOU | You bring empathy, patience and a genuine desire to help people navigating difficult financial circumstances. Your ability to listen, build trust quickly and communicate with care will be essential as you support customers through some of their most challenging moments. You remain calm under pressure, approach every conversation with sensitivity, and are committed to finding the right solution for each individual customer. THE ROLE | You will be the first point of contact for customers experiencing financial hardship, guiding them through available support options, relief programs and banking solutions tailored to their situation. You will handle sensitive conversations with professionalism and compassion, helping customers feel heard, supported and empowered. You will join a team that values wellbeing
- both for its customers and its people. Client THE CLIENT | Our client is a leading national bank with a strong commitment to customer care, offering a collaborative team environment, career development in financial hardship support, and flexible working conditions. EEO Statement TR3 Recruitment is committed to fostering a culture that embraces and values diversity and inclusion. Applicants of all ages, people with a disability and/or Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply. If you have any support or access requirements, we encourage you to advise us at the time of application. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rt70h