Administration Officer - Inner South (Adelaide)

Location Women's and Children's Health Network, Child and Family Health Service, Adelaide; Cowandilla; Edwardstown. Role Summary The Administration Officer delivers professional, timely customer service as the first point of contact, handles enquiries, directs patients, communicates effectively, and builds robust relationships while supporting Child and Family Health Service operations. Key Duties
- Act as the 'first point of contact' for both front of counter and telephone customers.
- Identify customer needs and provide accurate and timely information.
- Process and direct enquiries accurately and efficiently.
- Record client referral information, including maintenance of databases and waiting lists.
- Monitor correspondence and maintain accurate records. Skills and Experience
- Experience working in a demanding frontline customer service position within a Health Service.
- Experience maintaining electronic and hard copy client records.
- Experience managing appointment bookings.
- Sound interpersonal and communication skills.
- Ability to adapt to different working environments.
- Ability to maintain sensitivity, integrity and confidentiality. Salary & Benefits ASO2, $64,****** – $67,****** plus 12% superannuation and salary sacrifice. Part‑time (0.90FTE). Temporary fixed‑term contract until 30June****. Benefits
- Salary packaging advantages up to $9,010 each FBT year for living expenses.
- Additional $2,650 each FBT year for meal entertainment expenses.
- Access to the Fitness Passport workplace health and fitness program.
- Free public transport to and from the Women's and Children's Hospital for SA Health metropolitan hospital staff (excluding network community sites).
- Employee Assistance Program support for you and your family. Contact Enquiries can be directed to Meredith Schulze, Administration Coordinator. EEO Statement Aboriginal and Torres Strait Islander applicants are encouraged to apply. Application Closing Date Friday 29May**** at 11:55pm. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rwlk6