Senior Case Manager (Adelaide)

Why Join DXC Technology? DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI‑driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day. Senior Case Manager – Workers' Compensation DXC is seeking an experienced Senior Case Manager to oversee all aspects of workers' compensation claims for injured workers within a self‑insured framework. The role involves coordinating medical care, facilitating return‑to‑work programs, and ensuring compliance with applicable laws and regulations. The Senior Case Manager will collaborate with medical providers, employees, and management to promote a safe and efficient work environment. What You Will Be Doing
• Manage a portfolio of workers' compensation claims, ensuring accurate, timely handling and resolution;

• Coordinate medical care plans and facilitate return‑to‑work initiatives;

• Ensure compliance with relevant statutes, regulations, and internal policies;

• Communicate status and updates to employees, medical providers, and management;

• Identify opportunities to improve claims processing, reduce costs, and enhance employee experience. Education
- Bachelor’s degree in human resources, business administration, nursing, or related field is desirable. Experience
- Minimum of 2 years of experience in workers' compensation case management, preferably in a self‑insured environment. Skills
- Strong knowledge of workers' compensation laws and regulations.
- Excellent communication and interpersonal skills.
- Ability to manage multiple cases simultaneously and prioritise effectively.
- Proficient in Microsoft Office Suite. Competencies
- Analytical skill – assess complex information and make informed decisions.
- Attention to detail – strong organisational skills with a focus on accuracy.
- Problem‑solving – identify issues and implement effective solutions in a timely manner.
- Empathy – understand the challenges injured workers face and provide compassionate support. Our Culture And Benefits DXC offers competitive remuneration, benefits, training, and career opportunities. Benefits include resources for onboarding and continual development, versatile leave options, charitable volunteer days, and an Employee Assistance Program. Additional perks include novated leasing, discounted health insurance, paid parental leave, and various discounts. We Are an Equal Opportunity Employer DXC is proud to be an equal chance employer and welcomes submissions from people from all walks of life. We celebrate our diversity and recognise that the unique contributions of our people give us our edge. Important: Avoid Recruitment Fraud Recruitment fraud involves fictitious job opportunities issued through false websites or unsolicited emails. DXC never asks for money or payments from applicants, nor does it request purchase of equipment on our behalf. For more information on employment scams, please visit the link provided. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3s8og7