Customer Service (Albany)

Job no: 575169

Work type: Part Time

Location: Albany

Categories: Sales


- Part Time Position
- 3 hours per day across 3 mornings each week
- Guaranteed base earnings
- Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman
- an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Albany Customer Service Team is seeking a passionate, customer service focused Customer Service person to join them in delivering Great Service, Always! to their customers. In this role you will:
- Actively manage Harvey Norman customer repairs & servicing
- Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date
- Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service
- Assist with the department's admin duties including processing credit and debit invoices, claims, reconciliations, completing required finance paperwork following company procedures and reporting
- Advise customers of arrival of stock and organise delivery as requested by the Proprietor
- Be Health and Safety conscious What we require:
- Experience in (or ability to work in) a customer focused, successful retail business
- Experience working in a high volume administration role
- Capacity to juggle multiple tasks with a flexible, 'can-do' attitude
- Ability to think on your feet and manage your own work-flow with great organisational/prioritisation skills
- Friendly, outgoing, approachable and work well as a team member
- Ability to service customers while managing work tasks around their needs
- Going above and beyond to provide exceptional customer focused problem solving
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services What we offer:
- Generous staff discounts
- Harvey Norman is a strong advocate of career progression with a wide support network for professional development
- An environment where valuable performance is recognised and rewarded
- A flexible and positive work environment If this role exhilarates your passion for a new opportunity then please submit your application for consideration. Advertised: 29 May 2026 W. Australia Standard Time Apply on Kit Job: kitjobau.com/job/3rdndc