Teller Albury

We're looking for a Teller to join our team! As a Teller, you'll be responsible for delivering the highest quality of service to our customers by assessing their needs. You’ll have the chance to put People First, show Absolute Integrity, all with a Zest for Excellence!

Responsibilities Offer superior service to our customers through prompt, effective, courteous, and qualified interactions Refer customers to appropriate person or department as needed Responsible for accurately processing financial transactions, including but not limited to deposits, withdrawals, and payments Support branch cash responsibilities such as balancing, shipment, and reconciliation Resolve customer complaints and concerns. Properly escalates concerns to supervisor Process debit card requests, complete stop payments and check holds for recent and existing customers Perform other account services for customers such as wire transfers, assess or waive fees, close accounts, comply with customer's overdraft option request and document information on our core system Maintain operational integrity while mitigating risk for the Bank and customers, per the standards of the Bank Understand and comply with all applicable federal and state laws and banking regulations (including those related to the Community Reinvestment Act, OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and First Northern Bank's policies and procedures

What You'll Need To Be Successful Accuracy and Thoroughness – robust attention to detail Communication – excellent verbal, written and interpersonal communication skills Customer Service – manage difficult or emotional customer situations; respond promptly to customer needs Initiative – eagerness to learn and a drive for continuous improvement Professionalism – ability to be qualified and em J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rlmwe