Medical receptionist (Australia)

Summary: Toga Health is building a new model of mental health care—one that blends clinical excellence with genuine human connection. We are hiring a front of clinic role (similar in part to a medical practice receptionist) with more of a hospitality and patient-oriented focus. The Clinic Receptionist for our Bondi Junction space understands that this role is more than reception. You are the first point of contact and the tone-setter—helping people feel welcome, safe and at ease from the moment they arrive. About the Role You will support the day-to-day flow of the clinic while creating a calm, professional and welcoming experience. Responsibilities: Welcoming and grounding patients, families and visitors with warmth and professionalism Managing appointments, billing and scheduling Process with current patient registration, insurance and funding claims handling phone and email enquiries Supporting coordination between clinicians and the wider team Assisting with billing and appointment management Maintaining an organised and inviting reception space Assisting with client records, billing and administrative tasks About You Strong communication skills and emotional intelligence Experience in reception, hospitality or healthcare environments Highly organised and tidy Professional, calm and people-focused Mature and respectful of maintaining professional boundaries Confident using a practice management system and working in a fast-paced setting Qualifications: High School Diploma or Equivalent Certificate III or IV in Business Administration/Business (Medical) or Similar Qualification Australian citizenship or VISA with full working rights Exceptional customer service skills Proficient computer skills including Microsoft Office Suite and Office 365 Apply on Kit Job: kitjobau.com/job/3rr1tf