Customer Service Expert Chatswood

Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.

Our Artarmon AutoGlass Service Centre are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running!

Days:Monday
- Friday

Hours:8.00am
- 4.00pm (May be required to work some Saturdays)

Pay:$31.50ph + Super

About the Role:

Face to Face customer service

Greeting customers and visitors at reception with a positive, helpful attitude.

Ensuring our customers have the best experience within the Branch

Provide support to the manager and the running of daily operations

Effectively keeping customers updated on delivery lead times

Undertake repair inspections on vehicles

Explore customer needs and educate on our full scope of services

Issue invoices and raise job authorities as required

Scheduling repair bookings

Source suitable resolutions to customer concerns and follow up customer queries

About You:

Skilled communication and presentation skills

Excellent and clear verbal and written communication skills

MUST have a current drivers licence!

Ability to resolve issues and create solutions for customers

Support the Branch manager with administrative tasks

Ability to work in fast paced workplace

Excellent time management and prioritisation skills

Intermediate to Advanced Microsoft Office skills

Perks:

Supportive and collaborative team environment

Growth and development opportunities

Competitive salary

Reward and Recognition programs

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal prospect employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch. Apply on Kit Job: kitjobau.com/job/3pxhus