Service Advisor - Mercedes- Benz (Artarmon)

**Mercedes-Benz North Shore** is proud to be recognised as the only Mercedes-Benz Retailer in NSW to be awarded as a Mercedes Benz Australia Circle of Excellence member for three consecutive years. Our showrooms at Mosman and Chatswood along with our stand-alone state of the art Service Centre at Artarmon have been looking after the needs of our customers on the North Shore for over 50 years. We are delighted to offer this exciting recent opportunity for someone to join our growing team.

**About the Role**: We are seeking a motivated and enthusiastic **Service Advisor** with great customer service experience to join our team at **Mercedes-Benz** Service Centre in **Artarmon/Mosman**.

**Responsibilities**:

- As the first point of contact you will take care of the customer’s needs ensuring their vehicle is serviced in a timely manner
- Liaising with the workshop and parts departments
- Meeting and exceeding manufacturers CSI targets
- Ensuring the customers are given the best possible Customer Service experience

**Requirements for the role will involve the following**:

- Experience in a similar role within a Retail Automotive Service Department
- Excellent communication, numeracy and customer service skills
- Quote up repair jobs and liaise with customers
- Sound Automotive technical knowledge
- Knowledge of ERA-Power DMS preferred but not essential
- Punctual and reliable
- Professional in both appearance and handing customers
- Current driver’s licence
- Be able to work in a team environment
- Demonstrate care and attention to detail

**What we offer**:

- Attractive salary and commission package for the right applicant.
- Discounts with Samsung
- In house and factory training from one of the world’s leading manufacturers.
- The chance to work in a well established company with an excellent reputation for customer service. Apply on Kit Job: kitjobau.com/job/3qhkh4