Field Service Technician - Automation (City of Bayswater)

SERVICE TECHNICIAN – AUTOMATION. SPECIALISING IN MINERAL PROCESSING ANALYTICAL EQUIPMENT Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future. About the role The successful applicant will play a crucial part in performing and coordinating service activities relating to our equipment including Metso Analyzer Installed Base, Particle Size Analysers (PSI) and Elemental Analysers (Courier) related spares and wears, and providing customers with technical services support in conjunction with our sales team. Other key responsibilities will include:
- Provide hands‑on service work on Metso Mineral Processing Analytical Equipment in the field at various customer sites.
- Provide technical liaison services between customers, product divisions and sales personnel.
- Perform technical evaluations and analyze equipment and machine component failures.
- Supervise and oversee projects on customer sites.
- Complete field machine inspections per global and customer procedures.
- Escalate questions and analysis to Technical Support and Engineering.
- Prepare post‑site visit reports, timesheets and expenses after site visits.
- Support warranty process and root‑cause analysis (RCA) where applicable. About you Applicants should have:
- An electrical/ instrumentation trade qualification.
- Programmable logic controller & distributed control systems experience advantageous.
- High‑level fault‑finding aptitude.
- Intermediate computer literacy in MS Office – Word and Excel.
- Current motor vehicle licence.
- Physical fitness and ability to pass random medical and drug tests.
- Excellent communication and interpersonal skills.
- Ability to read and interpret electrical, pneumatic, hydraulic, and mechanical schematics.
- Willingness to work away from home, for extended periods and hours, including weekends or as required.
- Clear understanding and competency in risk management and safety rule compliance.
- Full OEM training on Metso Analytical Equipment will be provided. What's In It For You
- Extensive learning opportunities – ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
- Wellbeing and safety – benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well‑being services and engagement surveys.
- Annual bonus – global incentive programs tied to business and performance targets.
- Hybrid working possibilities – flexible work environment.
- Worldwide support – access to a global network of peers for assistance.
- A thriving culture – inclusive culture that enables everyone to do their best.
- Safety priority – both physical and mental health.
- Competitive base salary with annual incentive program.
- Additional annual leave benefit – increase leave entitlement with tenure.
- Gender‑neutral parental leave – 18 weeks paid in full.
- Paid volunteer leave to support local community or organization of choice.
- Comprehensive medical perks including discounted private health insurance for employees and immediate family.
- Novated lease – tax savings opportunities for vehicle purchase.
- Various leisure benefits – discounts on car rental and accommodation for worldwide travel. Equal Opportunity Employment Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, colour, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r7vt7