Inside Sales/customer Service Representative Bayswater

We are a small, quickly growing company that manufactures lab equipment. We are looking for a thorough, organized, and detail oriented individual for our customer service representative position. We offer base salary + seasonal bonus + super.

Job Requirements:

Chemistry / biochemistry background

Lab eqiupment use/maintainance experience preferred

Ability to learn and understand new products and processes

Open customer accounts and maintain customer records

Process requests for quotes and follow up in a timely manner.

Receive and process orders. This includes preparing and scheduling shipments and preparing invoices using our online management system.

Provide timely and accurate information for customers regarding their orders.

Assist potential and existing customers by answering product and service questions.

Communicate clearly with internal contacts at all levels of the organization to meet and exceed customer’s expectations.

Able to respond appropriately in a fast paced setting and work with a small team.

Company social media accounts maintainance

Internet based inductry research and sales promotion

Attend to seasonal acdamic conferences/exhibitions to build potential customers connections

Qualifications:

Fluent in oral and written English

Completes tasks thoroughly and efficiently with attention to detail

Solid telephone, communication and interpersonal skills

Robust computer, and internet research skills

Demonstrates capability to develop a valuable understanding of our products and processes

Office experience and/or customer service experience is strongly preferred but not required

Job Types: Full-time, Permanent

Pay: $60,000.00
- $90,000.00 per year

Work Location: In person Apply on Kit Job: kitjobau.com/job/3rkpon