Customer Experience Manager - Dan Murphy's Bacchus Marsh

Customer Experience Manager | Dan Murphy's Bacchus Marsh | Share your spirit If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s! Responsibilities
- Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
- Encourage team to invest in education and dream big about their career
- because working at Dan’s is an adventure
- Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
- Create an environment that enables team to come as they are, because you know that diversity is the magic that makes positive culture
- Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making Qualifications
- Use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
- Are passionate about people development and motivate others to dream big and reach their potential
- Are no stranger to a fast-paced environment and use forward thinking in your decision making
- Bring energy to those around you by being authentic and by always doing the right thing for your team, customers and community
- Use an inspiring and collaborative approach to communication and use this to drive your team’s commitment Benefits An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network. Candidates will be required to complete a functional screening assessment as part of the recruitment process. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qga2t