Store Manager (Ballina)

Store Manager – Full Time (38 hrs/week) Ballina | Chicken Mania We're looking for a capable, grounded and people-focused Store Manager to lead one of our high-performing regional hospitality teams in Ballina. Hospitality or food service experience is required for this role. This is a leadership role for someone who thrives in a fast-paced environment, leads by example, and takes real ownership of both people and performance. About the Role You will be responsible for leading day-to-day store operations, building a strong team culture, and ensuring high standards across service, product quality, cleanliness, and efficiency. You'll be supported by a passionate multi-site leadership team across the Chicken Mania group, with genuine opportunity for growth as the business continues to expand across the region. What a Great Shift Looks Like Here A robust shift in our store looks like:
- Positive energy from start to finish
- Happy, supported staff working as a team
- Fast, high-quality customer service
- Organised, clean and efficient workflow
- Clear leadership presence on the floor
- Respectful, direct communication
- Strong time management and accountability across the team What You'll Bring We're looking for someone who is:
- A mentor and natural leader
- Resilient under pressure
- Highly customer and quality focused
- Accountable, reliable, and consistent
- A strong team player and contributor
- Calm, clear, and solution-focused when challenges arise What You'll Love About Working Here
- A standout team culture in Ballina, built on respect, energy and teamwork
- A diverse team ranging from young staff through to experienced long-term employees
- Real growth opportunities within a multi-site business
- A supportive and connected leadership team who are genuinely invested in your success
- A locally owned business with clear plans for continued growth and expansion Our Non-Negotiables We are a values-driven workplace. The right person will consistently demonstrate:
- Respect
- Accountability
- Reliability
- Positivity
- Ownership
- Customer and business focus
- Supportive and compassionate behaviour We are building a strong culture — and we protect it carefully. What We Want to Avoid We are not the right fit for:
- Short-term or temporary mindset
- Poor communication or lack of follow-through
- Lack of accountability
- People who interview well but don't deliver
- Entitled or immature attitudes
- Weak leadership presence Hours & Pay
- Full-time position (38 hours per week)
- $30 – $35 per hour (based on experience)
- Includes weekends and night shifts on a rotating roster
- Superannuation + annual leave entitlements
- Flexibility within a supportive roster system Apply on Kit Job: kitjobau.com/job/3r1kj9