E-commerce Website, Marketing & Operations Co-ordinator …, Bankstown Aerodrome

**Part-Time (minimum 3 days / week) or Full-Time Roles Available**

We are seeking a dedicated "all-rounder" to support with website development, operations, marketing and customer service for two online interior decor businesses.

This role may be beneficial for someone with a background in:

- Web development and e-commerce site management
- Interior design / architecture
- Customer service & operations

**Key Responsibilities**:

- Web development and template customisation on Shopify.
- Updating website content, photos and information.
- Spreadsheet work and data management.
- Process and track customer orders through Shopify and logistics platforms.
- Handle order-related issues including tracking, returns, and refunds.
- Organising and posting samples to customers.
- Customer service & sales support
- responding to enquiries, booking logistics and answering technical questions.

**Beneficial Skills**:

- Website design and development experience
- Basic design digital design experience (Canva, Photoshop, Illustrator or Figma)
- Customer service & sales experience in a related industry.
- Storeman, warehouse or logistics experience.
- Interior design, architecture & related trades education (especially timber-related trades)

This role focuses on providing exceptional customer support while managing order-related inquiries and ensuring customer satisfaction through prompt, professional service.

**What We Offer**:

- Part-time or Full time work
- between 3
- 6 days of work per week
- On-the-job training
- if you are starting out on your career, we will provide you with training on products, customer service and sales.

**Job Types**: Full-time, Part-time

Pay: $50,000.00
- $70,000.00 per year

Work Authorisation:

- Australia (required)

Work Location: In person Apply on Kit Job: kitjobau.com/job/3pucw2