Team Member Library (Bankstown)

Overview The City of Canterbury Bankstown is one of the largest councils in NSW with a diverse cultural, social and economic community. We deliver 28 key services, including childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres, to more than 385,000 residents. Location: Bankstown and Campsie, New South Wales. Role Summary Join a agile, community‑focused library team where no two days are the same! In this role you’ll be at the heart of daily library operations, assisting customers, delivering exceptional service, and promoting exciting library programmes to the community. You’ll also participate in a flexible staff rotation program, gaining experience across different teams and locations, as well as occasional evening shifts within the City of Canterbury Bankstown Library Service. Responsibilities
- Provide high quality, customer‑focused and professional service and help maintain a positive library environment.
- Assist and deliver library programmes and activities, and promote library services and resources to the community.
- Support the team in managing day‑to‑day library operations and service delivery.
- Liaise with relevant teams to provide accurate and timely information services to customers.
- Attend staff meetings and training sessions to maintain current professional knowledge and awareness.
- Demonstrate adaptability and flexibility in supporting continuous improvement, including identifying issues and recommending solutions.
- For a full list of duties, click HERE to review the position description. Qualifications
- Eligibility for membership of the Australian Library and Information Association, or relevant industry experience.
- A valid Working with Children Check.
- Demonstrated strong commitment to delivering high‑quality customer service in a diverse, cross‑cultural environment.
- Proven ability to communicate effectively with members of the public, business unit customers, team members and external partners.
- Excellent written and verbal communication skills in English.
- Strong negotiation and conflict resolution skills.
- Demonstrated ability to prioritise workload and follow instructions while working with minimal supervision.
- Full list of Essential Experience can be found in the position description. Salary range starts at $71,820 (Grade D, Step 1) + 12% super. Salary may be negotiable dependent on skills and experience. Benefits
- 3 positions based at Bankstown Library and Knowledge Centre and 1 position based at Campsie Library and Knowledge Centre.
- Work‑life balance with Accrued Time Off (ATO), designed to prioritise your well‑being and help you manage the balance between your personal and professional life.
- Permanent full‑time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options.
- An attractive remuneration package.
- The opportunity to make a positive impact on the community.
- Ongoing investment in your professional growth, with continuous learning and development opportunities.
- Access to employee health and wellbeing programmes. For more information, please contact Ana‑Magarida (Team Leader Library) at ana‑ Applications close Friday, 22 May 2026. CBCity is an equal‑opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds. If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position. Applicants must hold Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3quxdz