Customer Service Removals - Local/interstate and Overseas …, Chullora

Palmers Relocations' is seeking an experienced Customer Service
- Move Coordinator to join our dynamic team in Chullora, NSW. In this full-time position, you will play a crucial role in ensuring seamless relocation experiences for our valued clients.

**Key responsibilities**
- Coordinate all aspects of residential relocations (local, domestic and overseas), including planning, scheduling, and overseeing the moving process
- Liaise with clients to understand their specific needs and requirements, and develop tailored relocation plans
- Collaborate with the operations team to ensure effective and timely execution of moves
- Maintain accurate records and documentation of all relocation activities
- Respond promptly to client inquiries and address any concerns that may arise during the moving process
- Provide excellent customer service and act as the primary point of contact for clients throughout their relocation journey

**What we're looking for**
- Previous experience as a Customer Service
- Move Coordinator or in a similar customer-facing role within the relocation industry
- Solid organisational and multi-tasking skills with the ability to prioritise and meet deadlines
- Excellent communication and interpersonal skills, with a focus on providing exceptional customer service
- Proficient in using relevant software and technology to support the relocation process
- Ability to work collaboratively with the wider operations team to ensure seamless relocations
- A proactive, problem-solving mindset and the flexibility to adapt to changing circumstances

**What we offer**

At Palmers Relocations', we are committed to providing our employees with a supportive and rewarding work environment. This role offers opportunities for professional development, competitive remuneration, and a range of employee benefits to support your work-life balance.

**About us**

Palmers Relocations' is a leading provider of relocation services in the Greater Sydney area. With over 40 years of experience, we pride ourselves on delivering tailored solutions to both residential and commercial clients. Our team of dedicated professionals is committed to ensuring a seamless and stress-free moving experience for every customer.

Pay: $65,000.00
- $75,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Chullora NSW 2190: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person Apply on Kit Job: kitjobau.com/job/3qzy86