Change Manager (Bankstown)

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next prospect.-O’Brien is embarking on a major enterprise transformation — modernising systems, processes, and ways of working across the business.We’re looking for an experienced Change Manager to play a pivotal role in ensuring this transformation is not just delivered — but adopted, embedded, and sustained.Reporting to the Head of Talent Acquisition & Program Change, you’ll work at the heart of the program, partnering with senior leaders and delivery teams to turn complex change into practical, people-first outcomes that drive real business impact.What You’ll Be DoingEnterprise Change Strategy & DeliveryLead and execute end-to-end change strategies aligned to the PhO’enix program roadmapAssess impacts across frontline, operational, and corporate teamsEmbed structured frameworks (e.g. Prosci / ADKAR) to drive adoption and sustainabilityEnsure change is fully integrated into program governance and delivery rhythmsStakeholder Engagement & InfluencePartner with Executive, Senior and Frontline Leaders to drive ownership of changeBuild strong relationships across Operations, Technology, and People & CultureManage resistance and drive engagement through targeted interventions and coachingInfluence without authority in a complex, multi-stakeholder environmentCommunication & EnablementDeliver clear, compelling change and communication plans across the organisationEquip leaders with the tools, messaging, and confidence to lead their teams through changePartner with training teams to ensure effective learning and readiness deliveryAdoption & Business ReadinessTrack and report on change adoption, readiness, and engagement metricsConduct readiness assessments and implement feedback loops to improve outcomesIdentify risks early and take proactive action to keep adoption on trackPeople, Capability & CultureAlign change initiatives with capability uplift, role design, and workforce planningCoach leaders to strengthen change leadership capabilityContribute to building enterprise-wide change maturity at O’BrienWhat You’ll BringEssentialProven experience as a Change Manager on large-scale transformation programsStrong expertise in structured change methodologies (Prosci, ADKAR, APMG, etc.)Experience delivering change across technology, systems, and process transformations (ERP/CRM)Ability to influence stakeholders at all levels, including executive leadershipExceptional communication, facilitation, and stakeholder engagement skillsConfidence operating in fast-paced, complex, and evolving environmentsDesirableExperience in field-based, operational, or customer-centric organisationsExposure to enterprise system implementations or core platform modernisationBackground in building change capability or centres of excellenceCoaching or leadership development accreditationWhy Join O’Brien?At O’Brien, our DNA sets us apart :Driven – We pursue extraordinary outcomesCaring – We put people firstCollaborative – We succeed togetherGenuine – We lead with integrityWhy This Role MattersThis role is central to ensuring the success of one of O’Brien’s most significant transformation programs. You’ll directly influence how our people adapt, adopt, and thrive, shaping the future of our business.Apply now and lead change that truly makes an impact.-If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!At O'Brien , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron , worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continentsPrivacy: To review and consider your application, O'Brien collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use .Agencies: O'Brien does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien to submit candidates to a specific requisition, we will not approve payment to any third party. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rvzrb