Customer Service Supervisor Brisbane Airport

Redspot Car Rentals is seeking a Full-Time Customer Service Supervisor to join our Brisbane Airport Team. The position will be part of a rotating roster and work during weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply!

ABOUT THE ROLE

As Customer Service Supervisor you will contribute to leading the customer service and sales of your location. You will manage the activities of the Rental Services Officers in your team and assist the Branch Manager. You will take pride in contributing to your branch and promote warm and welcoming customer service. Your responsibilities include:

Supervise the activities of the customer service team

Demonstrate best practices, motivate and develop team members to succeed

Assist to ensure targets are met and exceeded

Customer service at the car rental counter

Cross-sell products and services

Check rental contract completion by rental staff and provide feedback

ABOUT YOU

Leadership qualities

Delegation and influence

Strong business communication
- written and verbal

Outstanding customer service

Ability to identify customer needs and make sales

Developed time management and organisational skills

Employee Advantages

Hourly Pay plus overtime and shift loadings

Earned wage access
- on-demand access to wages before payday

Ongoing training and development
- utilise our global network’s wealth of knowledge

Incentive scheme for sales achievements & excellent customer service results

Employee and “family & friends” discounts on carrentals globally:

Access to hundreds of discounts and offers on health insurance, gym memberships, home loans, movie tickets and much more

Various avenues of assistance are available to help you achieve your career goals via external training programs and professional development courses

You must have a valid Drivers Licence. The successful applicant will be required to provide a recent Traffic History Report prior to commencement._

Job Types: Full time, Permanent

Pay: From $28.00 per hour

Expected hours: 38 per week

Perks:

Employee discount

Referral program

Travel reimbursement

Schedule:

Rotating roster

Supplementary Pay:

Commission

Overtime pay

Penalty rates

Experience:

Customer Service: 1 year (preferred)

Supervisor: 1 year (preferred)

Work Authorisation:

Australia (required)

Work Location: In person Apply on Kit Job: kitjobau.com/job/3qpb4i