Retail Assistant/ Assistant Showroom Manager (Batemans Bay)

Independent Living Specialists (ILS) is one of the largest healthcare equipment providers in Australia. With 60 showrooms, 15 warehouses and 600+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across retail, home care, hospital and pressure care, and configured mobility. A unique opportunity exists for a Part-time Assistant Showroom Manager at our Batemans Bay Showroom. You will have a customer-centric mindset, because at ILS we are all about the customer! You will be a self-motivated, creative thinker, and seek out new opportunities. This is a part-time role offering flexibility and a great work/life balance. We are ideally seeking someone available to work school-friendly hours across Monday to Friday, however hours can be discussed with the successful candidate. The showroom’s operating hours are Monday to Friday, 9:00 am – 5:00 pm. Your "New" Day to Day:
- Opening and closing the showroom and balancing transactions
- Preparing reports and review sales data, open orders and open quotes
- Attending to incoming customers, assisting them with their questions and being able to convey the range of services that are available from ILS
- Answer customer calls and emails to resolve issues in a timely and effective manner
- Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more…
- Processing quotes, orders and hire contracts efficiently
- Driving process efficiency and striving for continual improvement
- Being the face of ILS in the local community and driving relationships with customers and other local businesses About You:
- You may have a strong Retail background and want to apply your skills in the Allied Health industry.
- You may have studied or worked in Occupational Therapy, Physiotherapy, Pharmacy or Nursing and are looking for a position where you can adapt your knowledge.
- You will be keen to go above and beyond to interact with your community and increase store exposure
- You will have a customer-centric mindset, because at ILS we are all about the customer!
- You will be well presented, professional and courteous
- You will have fantastic interpersonal skills and love connecting with people from all walks of life
- Have a genuine desire to help others with your knowledge and abilities.
- You will have second to none administration skills, including the ability to prioritize your time
- You may have SAP experience, which is not required but is highly valued.
- You will be a self-motivated, creative thinker, able to problem solve and seek out new opportunities What's In It For You:
- Job security in a growing organisation
- A permanent part-time role with flexible hours
- Competitive base salary (pro-rata)
- Paid Parental Leave
- A paid day off for your Birthday each year!
- Professional and supportive team environment
- Ongoing training and development
- Employee perks and rewards
- Work/life balance ILS is an NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia. This role will require you to hold a NDIS Worker Screening Check. To find out more about ILS please go to Apply on Kit Job: kitjobau.com/job/3qqhrv