Customer Operations Administrator (Stapylton)

Nu-Pure Beverages is Australia's largest and most innovative healthy hydration company. With a strong commitment to sustainability, exceptional product quality, and a growing national footprint, we're on an exciting growth journey as part of a leading global beverage manufacturer.

We're proud of our people-first culture, where you'll be supported, encouraged to grow, and genuinely recognised for the contribution you make.

**About the Role**

We're looking for a full-time **Customer Operations Administrator** to join our team at our Stapylton site.

In this essential role, you'll support the smooth flow of customer orders and day-to-day operations, playing a key part in delivering a great customer experience. You'll work closely with our Customer Operations, Commercial, and Logistics teams in a fast-paced FMCG environment.

This role suits someone who enjoys being organised, customer-focused, and part of a collaborative team. You can complete training and support to help you succeed in the role.

**Key Responsibilities**
- Accurately enter and process customer orders
- Maintain up-to-date customer records and order data
- Liaise with internal teams to meet delivery timeframes and service levels
- Proactively communicate delivery updates or changes to customers
- Handle customer queries and complaints with empathy and professionalism
- Provide administrative support to the Customer Operations Supervisor

**Why You'll Love Working With Us**
- **Supportive Team Environment**
- Join a collaborative, down-to-earth team that values respect and teamwork
- **Career Development**
- Learn, grow, and build your career within a stable and growing FMCG business
- **Positive Culture**
- We celebrate wins, encourage ideas, and create a workplace people enjoy being part of
- **Global Backing, Local Feel**
- Be part of a nationally recognised brand with the support of a global organisation
- **Employee Perks**
- Company events, recognition programs, shout-outs, and birthday celebrations
- **Stability & Purpose**
- Full-time, on-site role with long-term career potential in an essential industry

**What We're Looking For**
- A friendly and confident communicator who enjoys helping customers
- Robust attention to detail with accurate data entry skills
- Organised and proactive, able to manage multiple tasks
- Comfortable using Microsoft Excel, Outlook, and ERP systems
- Previous experience in administration or customer service (ideal, but not essential)
- A positive team player who takes pride in their work

**Our Commitment**

Nu-Pure Beverages is an equal opportunity employer and values diversity at all levels of the organisation. Apply on Kit Job: kitjobau.com/job/3qup8b