Allied Health Receptionist (Beenleigh)

Love working with people and keeping things organised? We’d love to meet you! Our amazing receptionist is leaving us to start a family, and replacing her is going to be hard. She has been a huge part of our team and our clients’ experience, so we’re looking for someone special to step into the role. At Physiodynamics, we are a busy and growing allied health clinic looking for a friendly, reliable receptionist to be the welcoming face of our practice and help keep our front desk running smoothly. About the Role This role is perfect for someone who enjoys working with people, staying organised, and being part of a supportive team environment. Front Desk & Client Care
- Welcome clients and check them in and out efficiently
- Answer phone and email enquiries professionally
- Explain fees, services, and appointment policies clearly
- Help resolve minor client concerns in a calm and friendly manner
- Maintain client confidentiality and privacy at all times Administration
- Prepare daily appointment lists and clinician schedules
- Scan, file, and maintain digital client records
- Manage referrals and correspondence from GPs and specialists
- Order and monitor office and clinic supplies
- Assist with marketing tasks such as social media updates, displays, and flyers (optional) Financial & Systems
- Process payments and complete end-of-day balancing
- Issue invoices and receipts
- Follow up outstanding accounts when required
- Maintain accurate data entry in practice management software Clinic Operations
- Open and close the clinic
- Keep the reception and waiting area clean and presentable
- Assist with onboarding new clients
- Support clinic policies and procedures What We’re Looking For
- Confident using computers and booking systems
- Excellent communication and customer service skills
- Ability to multitask and stay calm under pressure
- A positive team player attitude
- Friendly, reliable, and skilled presentation
- Previous reception or medical/allied health experience is desirable but not essential If you’re organised, love helping people, and want to be part of a team that genuinely cares about clients and each other, we’d love to hear from you. Please send your resume and cover letter to apply. Apply on Kit Job: kitjobau.com/job/3r3zjt