Customer Service Officer Stapylton

The Role

We are looking for a friendly, versatile and reliable Customer Service Officer to join our team at Stapylton. Our Customer Service team play an important part in helping to achieve the profitable sales of Adbri Masonry products by delivering superior customer service.

This 'hands on' role requires someone who has the ability to multitask and adapt to changing priorities. If you are process orientated or have experience in manufacturing and logistics this could be the opportunity for you.

This is a permanent, full-time position with flexibility required to work rotating shifts between 6.30am
- 4.30pm Monday to Friday.

Responsibilities

Process data into SAP

Deliver a high level of customer service

Process customer orders

Process customer returns/credits

Coordinate deliveries

Assist Despatch in processing driver paperwork

Process special Made to Order product (MTO) orders

Ensure safety, health and environmental standards are maintained

What you will need to succeed

Effective communication skills

Ability to always operate in a friendly and skilled manner

Willingness to be part of a dynamic team

Ability to prioritise and think on your feet

Demonstrated high level computer skills

SAP experience is desirable

Our Business

Adbri Masonry is Australia’s leading concrete products manufacturer supplying quality concrete bricks, blocks, pavers, retaining walls, erosion control products and architectural masonry solutions. As a fully owned entity of Adbri and majority-owned by CRH, Adbri Masonry is committed to building a better Australia. We pride ourselves on our supportive and protected work environment and our commitment to diversity, which drives innovation and creativity in our workforce.

Adbri's portfolio of respected brands employs over 1500 people nationally and provides cement, lime, concrete, aggregates, masonry products and industrial minerals.

A supportive and safe setting

Adbri Masonry puts safety first and recognises that diversity in our workforce drives innovation, encourages creativity and better equips us to be Always Ready. We are committed to increasing diversity within our workforce and our industry.

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