Customer Service Officer (Beenleigh)

Extra Time Off: Monthly RDOs for better work-life balance
- Grow & Be Recognised: Rewards, recognition, and career progression
- Wellbeing First: 24/7 support via the Sonder app

We are seeking an organised, proactive individual to deliver customer service and administrative support, including reception duties, managing enquiries and appointments, and assisting with daily office operations such as mail, records, and events.

**What We Offer**
- Wellness initiatives and access to the Sonder wellbeing app
- 24/7 support
- Access to an employee rewards hub providing savings and cashback across everyday purchases
- Monthly RDOs, giving an additional 12 days of leave per year
- Employee recognition programs, including Employee of the Month and service awards
- Enjoy free Orbit World Travel Club membership, $100 travel voucher, exclusive offers, and dedicated support for all your personal travel plans
- Genuine long-term career opportunities as Kanda continues to grow

**Key Responsibilities**
- Liaise with internal teams to resolve enquiries and provide accurate service information
- Support and coordinate meetings and events, ensuring an inclusive and welcoming environment
- Monitor inboxes, manage mail, and handle general office correspondence
- Maintain office operations, including supplies, equipment, and administrative support across teams
- Manage basic financial administration (petty cash, expenses, reconciliations)
- Identify and report customer service trends to support continuous improvement

**About You**
- Minimum 2 years’ relevant experience or an equivalent combination of education and training (desirable)
- Current Driver’s Licence, NDIS Worker Screening Check, and Working with Children Check
- Well-developed organisational, time management, and communication skills
- Confident and professional phone manner, with the ability to communicate clearly and effectively
- Positive, proactive attitude with a commitment to continuous improvement

**Want to chat about this role?**

Reach out to Chelsea
- Talent Acquisition Specialist
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- Kanda is committed to creating and maintaining a child-safe organisation._
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- We’re dedicated to building an inclusive environment where everyone feels secure, respected and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren’t just welcome — they’re essential to who we are and what we do._ Apply on Kit Job: kitjobau.com/job/3rhv7y