Compassionate Gp Medical Receptionist — Fast-Paced Clinic …, Victoria

Casual Medical Receptionist | Bupa Belmont Urgent Care Clinic Availability to work shifts across Monday to Sunday Overview As our Medical Receptionist, you'll be the warm, professional voice that greets patients when they need care most. You're not just answering phones — you're creating calm out of chaos, turning anxious moments into reassuring experiences, and keeping our Healthcare Centre running like clockwork. Your day will be dynamic: coordinating appointments, connecting patients with the right care team, answering questions with confidence, and ensuring everyone who walks through our doors feels heard and helped. You'll be the vital link between our patients and medical staff, making sure nothing falls through the cracks and everyone gets the support they need, when they need it. Key Responsibilities Previous GP Medical Receptionist experience is needed Best Practice experience is advantageous Greet patients and visitors in a professional, friendly manner, ensuring a positive experience from their arrival to departure. Register new patients and update existing patient information accurately in the clinic's system. Manage appointment bookings efficiently, coordinating with medical staff to schedule consultations, tests, and follow-up appointments Assist in processing payments, health insurance claims, and billing inquiries, ensuring accurate documentation and confidentiality Ensure the reception area is kept clean, organised, and stocked with necessary supplies Monitor inventory and request supplies as needed Demonstrate a high level of teamwork, support, engagement and communication with the general practice nursing team What you'll need to make it possible Previous GP Medical Receptionist experience is required Experience with best practice is a plus Excellent interpersonal and communication skills Strong organisational and multitasking skills Attention to confidentiality and accuracy Team player with a supportive attitude Why you'll love it? We support our people to be the healthiest and happiest versions of themselves Access to continuous learning, development programs, and internal career pathways, you're supported to grow your career Employees can access a wide range of advantages, from health insurance discounts, gym and spa discounts, and many other services via our partnerships program Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation. #J-*****-Ljbffr Apply on Kit Job: kitjobau.com/job/3qr4it