Medical Receptionist (Victoria)

About the role Lumus Imaging has an opportunity for a patient-focused Medical Receptionist to join our Glen Waverley clinic on a permanent full-time basis, working Monday to Friday, rotating shifts between 8.30am – 6pm. This is a front-of-house role within a busy diagnostic imaging environment, offering stable weekday hours and the chance to be part of a supportive healthcare team. Based at Lumus Imaging in Glen Waverley, VIC, this position is ideal for someone who enjoys working with people, thrives in a fast-paced setting, and takes pride in delivering a positive patient experience. Comprehensive training will be provided, making this role suitable for candidates with or without prior healthcare experience. Key responsibilities Welcoming patients and providing a professional and compassionate first impression Managing patient bookings, referrals, and enquiries (in person and via phone) Accurate data entry and maintenance of patient records Processing Medicare, billing, and payment transactions Supporting the smooth day-to-day operation of the clinic About you Experience in a healthcare or medical reception role is desirable but not essential Strong communication and customer service skills High attention to detail and strong organisational abilities Confidence using computers and administrative systems A team-focused attitude with a genuine commitment to patient care Why join Lumus Imaging Full-time role with consistent Monday to Friday hours Supportive, welcoming team environment Structured training and onboarding provided Prospect to build a long-term career within a national healthcare organisation Benefits and Wellbeing As part of working for Lumus Imaging, you will have access to a range of benefits including: Benefits platform
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