Retail Store Manager Hawthorn East Victoria

Overview

Take on the role of Store Manager at Petstock and lead a passionate team in delivering the world‐class customer service we're known for, playing a key role in the success of the Petstock Group.

Responsibilities

Lead by example, mentoring and inspiring your team daily.

Coach your team to achieve and develop their knowledge and skills.

Lead from the front by consistently providing an exceptional customer experience.

Create a strong safety mindset and foster a culture of safety within your team.

Recruit, onboard, and induct high‐calibre new team members.

Manage stock effectively, ensuring accuracy and that the team follows stock integrity processes.

Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services.

Create a fun, supportive in‐store culture where your team loves coming to work every day.

Proactively support local marketing opportunities and sponsorships.

Qualifications

Experience in a similar store leadership role or readiness to take the next step up in your retail management career.

Demonstrated drive to achieve and exceed sales targets.

Strong leadership with the ability to motivate and build a high‐performing team while fostering a positive culture.

Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks.

Ability to drive safe work, health and safety practices.

Established business acumen.

Ability to be versatile and adapt to changing work conditions.

Strong interpersonal skills with the ability to build relationships and rapport with customers and the team.

Advantages

Free access to mental health, financial and wellbeing support services.

Paid parental leave of up to four weeks.

Opportunity to purchase up to two weeks of additional paid leave.

Health and wellness services available at a great corporate discount.

Exclusive access to Workplace Banking.

Equal Employment Prospect Statement

We are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

J-*-Ljbffr Apply on Kit Job: kitjobau.com/job/3rja9j