Australia

Customer Service Officer Multi Site Gold Coast

Customer Service Officer Multi Site Gold Coast
Description
Job Title: Customer Service Officer (Part time/Casual)

Location: Gold Coast & Tweed heads (Should be versatile to work between Runaway Bay and Tweed Heads clinic as required)

Company: Australian Audiology

About the Role

We are looking for a friendly, professional, and proactive Customer Service Representative to join our growing hearing clinic network. This role is will require support at Runaway Bay, Gold Coast & Tweed Heads.

As the first point of contact for our clients, you will play a key role in delivering exceptional service and ensuring every client has a positive experience from the moment they walk in.

Key Responsibilities

Greet and assist clients in a warm, professional manner.

Manage appointment bookings, rescheduling, and confirmations.

Process payments, invoices, and manage client records accurately.

Support audiologists with clinic administration tasks.

Maintain a tidy and welcoming reception and waiting area.

Coordinate clinic supplies and assist with general operational tasks.

Work collaboratively with the wider clinic team to ensure smooth day-to-day operations.

travel between locations is a must.

About You

Previous experience in customer service, reception, or administration (medical or allied health experience highly regarded).

Excellent communication and interpersonal skills.

Strong attention to detail and organizational skills.

Confident using computers, scheduling systems, and Microsoft Office suite.

A team player with a flexible, positive attitude.

Reliable transport and willingness to work across multiple clinic locations in Brisbane.

What We Offer

Supportive and friendly team environment.

On-the-job training and development opportunities.

Competitive hourly rate.

Rewarding work that makes a genuine difference in people’s lives.

How to Apply:

Join us at Australian Audiology and help people reconnect with the sounds that matter.

Job Types: Part time, Casual

Pay: $27.50
- $32.00 per hour

Experience:

Customer service: 1 year (preferred)

Work Authorisation:

Australia (required)

Willingness to travel:

50% (required)

Work Location: In person Apply on Kit Job: kitjobau.com/job/3q4sco
Highlights
More details
Safety Tips
Be careful if you are offered a job on the spot.
1 / 10
More info about this ad

Customer Service Officer Multi Site Gold Coast has been posted in the Benowa Customer Service & Call Centre category on Locanto.

Right now, this is the only ad posted in this category in Benowa.

Interested in more? Widen your search to view ads in nearby areas of Benowa. This includes Customer Service & Call Centre in Broadbeach Waters, Mermaid Beach and Main Beach. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.