Administration Coordinator (Gold Coast)

Administration Coordinator Applylocations: Capalabatime type: Full timeposted on: Posted Todayjob requisition id: JR102085**Your Role as Administration Coordinator**You are a highly organised and proactive Administration Coordinator you will support the day-to-day operations of our headspace centre.

Working closely with the Centre Manager, you will play a key role in ensuring administrative functions run efficiently and effectively, enabling the delivery of high-quality services to young people, their support networks, and the broader community. You’ll deliver this role by:* Coordinate the daily administrative functions of the headspace centre/s to ensure it runs efficiently and effectively and provides a quality service to young people and their support networks.* Contribute as a member of the headspace Senior Leadership Team: and oversee the WH&S; requirements of the Centre.* Undertake administration duties including review and update of practice manuals, stock control and ordering, maintenance scheduling and prioritise actions as required.* Provide administrative support as required to assist with client appointment bookings and day-to-day operations (telephone calls, liaison with external services) and collaborate with Community Development Officer to keep social media accounts up to date.* Take responsibility for the MBS billing requirements of the Allied Health and General Practitioners of the service, and maintain GP rooms and consumable stock as required.* Ensure that appropriate documentation for credentialing, registration, insurance, service agreements and MOUs are on record and up to date for all stakeholders including private practitioners, consortium members and in-kind service providers, and ensure that all training undertaken by staff is recorded and signed off by the appropriate manager.* Produce professional-standard documents suitable for internal communication, onboarding, and induction, and support the recruitment, site induction and orientation process for all new students, employees, in-kind service providers and private practitioners in conjunction with the Centre Manager and People and Culture Business Partner for WMQ.* Contribute to the induction and orientation to headspace for all new staff, private practitioners, and in kind service providers. Maintain relationships with essential stakeholders (internal and external), facilitating effective communications and recording key outcomes, including Assistance with coordination of events and ensure that secretariat services (Agendas, minutes, Senior Leadership Team, and Team meetings.* Ensure invoices payable are prepared for approval on a weekly basis, ensuring attribution to appropriate cost centres in accordance with the Centre Activity Plan and budget, manage the centre’s petty cash and associated procedures, and ensure that all WMQ Credit Card purchases have appropriate receipts and are reconciled by the due date each month.* Develop and implement quality assurance and client satisfaction processes with the Centre Manager and Senior Leadership Team, and where appropriate, participate in the development and implementation of quality and service improvement activities that continually improve the service we provide.**What We Offer*** **Attractive Remuneration plus packaging benefits** – Boost your take-home pay by up to $18,550 annually through not-for-profit tax concessions* **Work-life balance** – Enjoy flexible schedule that work around your life, we promote a culture that values personal time and well-being* **Career development** – Structured induction, mentorship, and professional growth pathways**What We’re Looking For*** Possession of a diploma or appropriate certificate in a relevant discipline (such as Diploma in Practice Management or Business Administration) and/or substantial experience in a similar role in health care management, general practice or health sectors.* Excellent working knowledge and familiarity with Microsoft Office 365 applications and medical records systems such as MMEX or Best Practice.* Demonstrated ability to utilise highly developed interpersonal skills and specialist knowledge to efficiently manage private practice administration, client reception and IT systems.* Detailed knowledge of structures and processes of MBS (Medicare Billing Scheme).* Highly developed communication skills, including written & verbal communication, customer service skills and good telephone manner, and the ability to engage with young people, private providers, staff, and stakeholders.* Possession of excellent analytical skills in problem solving, decision-making and developing systems.* Possession of excellent time management and organisational skills and ability to meet deadlines.* A demonstrated ability to work with young people in a manner that is approachable and 'youth friendly'.**Essential Requirements*** Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)* Relevant probity checks required by legislation and WMQ Limited policy.* Current Driver’s Licence and willingness to travel for work #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qsndv