Patient Consultant (Gold Coast)

We help thousands of Australians reclaim their confidence, health, and happiness through full‐mouth rehabilitation and dental implants. As one of Australia's fastest‐growing dental brands, Every patient we support is taking a life‐changing step, and every team member plays a meaningful role in that journey. About the Role We're looking for an enthusiastic, commercially minded Patient Consultant to join our growing national team. This is a sales‐focused, consultative role where you'll manage warm inbound enquiries only — no cold calling. You'll speak with patients who have already expressed interest in dental implant solutions, guide them through their options, and help them confidently move to the next stage of care. You'll start remotely, with the opportunity to transition into a hybrid role at our head office as you progress. We also offer flexible working hours, recognising performance and outcomes over rigid schedules. High performers in this role have a explicit career pathway into: Team Leader positions In‐clinic Treatment Coordinator roles Leadership opportunities across our expanding national clinic network What You'll Do Respond to warm patient enquiries via phone, SMS, and email Conduct structured, empathetic consultations to understand patient needs and goals Build trust, address concerns, and guide patients using our consultative framework Book consultations and secure deposits Support patients through finance pathways and next steps Manage scheduling, rescheduling, and general patient support tasks What We're Looking For A confident, articulate communicator with excellent phone presence An empathetic listener who genuinely enjoys helping people Organised, reliable, and self‐motivated — especially when working remotely Sales‐minded, with the ability to guide conversations and close with care and integrity Experience in healthcare, call centres, or consultative sales is highly valued (but not essential) What's in It for You Uncapped commission structure aligned to patient engagement and case conversion Uncapped total earnings potential Superannuation on OTE earnings Hybrid working model with flexible hours Comprehensive onboarding, training, mentoring, and ongoing support Clear career progression into in‐clinic or leadership roles Discounted shopping access via Employment Hero Join a passionate, purpose‐driven organisation transforming lives every day Who This Role Suits This role is ideal for professionals who enjoy: Ethical, consultative sales Meaningful patient conversations Performance‐based rewards Working in a fast‐growing, values‐led organisation with real career momentum If you're motivated by impact and results, NOVA is the place to build your career. Company Overview Nova Dental Implant Centre is built on compassion, expertise, and transparency. Our culture focuses on creating a supportive, judgment‐free experience while delivering high‐quality, efficient implant care. With a commitment to precision, clear communication, and restoring confidence, we aim to ensure every patient feels understood, respected, and empowered. #J-*****-Ljbffr Apply on Kit Job: kitjobau.com/job/3qr45d