Senior Bas & Client Delivery Manager (Remote | Part-Time) …, Gold Coast

Senior BAS & Client Delivery Manager (Remote | Part-Time) Book Metrics Financial supports Australian businesses with bookkeeping, payroll, compliance, reporting and financial clarity. We work closely with our clients across trades, retail and professional services, providing proactive support and meaningful financial visibility, not just transactional bookkeeping. As our business continues to grow, we are looking for a highly capable and reliable operational team member to help oversee client delivery, workflows, compliance processes and team accountability within our remote setting. This is a senior role suited to someone who enjoys ownership, leadership, communication and operational problem-solving. The Role This is not a standard bookkeeping role. We are looking for someone who is confident balancing technical bookkeeping and compliance work with operational oversight, communication, workflow management and team coordination. You will work closely with the Director and wider team to help ensure deadlines are met, client delivery remains high quality and internal systems and processes continue to improve as the business grows. This role would suit someone who naturally takes ownership, enjoys creating structure, communicates proactively and takes pride in helping a team operate smoothly and consistently. The right person will become a trusted operational support within the business, helping create structure, consistency, accountability and a calm sense of organisation across the team. Core Responsibilities Workflow & Team Oversight Oversee workflow and delivery across a small remote bookkeeping team Ensure client deadlines and deliverables are completed accurately and on time Monitor workflow progress and task management systems Follow up outstanding items with team members and contractors Support accountability and consistency across the team Step in operationally to support workload when required Assist with improving internal systems, workflows and processes Compliance & Payroll Responsibilities Manage BAS Agent responsibilities and ATO communication on behalf of clients Handle ATO queries, follow-ups and compliance matters Review compliance due dates and XPM workflow settings Review and lodge STP weekly Process payroll for regular clients Support and oversee client transition to weekly superannuation requirements and automated super systems Client Delivery & Communication Maintain oversight of a smaller portfolio of clients Ensure communication with clients is proactive, professional and timely Participate in weekly operational meetings with the Director Assist with bi‐weekly workflow and communication reviews Support pricing, proposals and onboarding processes over time What We're Looking For Registered BAS Agent Minimum 5+ years of BAS Agent experience required Strong understanding of Australian payroll, BAS, GST, STP and compliance requirements Experience managing recurring deadlines in a fast‐paced environment Strong organisational and workflow management skills High attention to detail Ability to work independently and proactively The Type of Person Who Will Thrive In This Role Takes ownership and follows through Communicates proactively and reliably Is highly organised and deadline‐conscious Notices issues early and escalates appropriately Is collaborative and team‐first Is emotionally intelligent in both client and team interactions Understands the importance of accountability in a remote environment Can balance technical accuracy with operational leadership We value: Reliability Ownership Accountability Strong communication Initiative Professionalism Team collaboration Calm problem‐solving Work Structure Weekly commitment of ***** hours required Flexible arrangement for the right candidate Australian-based applicants only Opportunity for long‐term growth as the business expands To Apply Please include: Your Xero and payroll experience Your experience managing workflows or teams Minimum 3-5 years of team management or workflow oversight experience required Examples of how you have handled deadlines, client communication or operational oversight in previous roles #J-*****-Ljbffr Apply on Kit Job: kitjobau.com/job/3qr6l5