Claims Management Officer - South East, Business Partnering …, Gold Coast

About the Department: The Department of Education is dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.

Responsibilities Include: Providing claims management services including: providing rehabilitation case management functions for non-complex WorkCover and QSuper claims completing and managing paperwork for WorkCover and QSuper claims entering leave on the department's TSS (The Solution Series) for employees on WorkCover, QSuper or rehabilitation reconciling WorkCover payments. Proactively reviewing, modifying and changing claims management and organisational health processing to improve processes and client service delivery. Liaising with QSuper and WorkCover in relation to employee claims. Providing a quality client service. Assisting schools to develop rehabilitation and return to work programs. Organising individual workload to ensure timely and accurate processing. Providing a range of services, advice and support to employees. Working as part of a team to ensure that deadlines and commitments are met.

Interested? To Apply: Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history); Attach a 1-page written statement in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full time (1.0 FTE).

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies. This work is licensed under a Creative Commons Attribution 3.0 Australia License._ Apply on Kit Job: kitjobau.com/job/3qzcj5