Customer Service Representative- Smart Foods (Gold Coast)

Ready to lead a team in a fast-growing food manufacturing company where your leadership truly makes a difference? Join Smart Foods Australia A Customer Service Representative (CSR) helps customers by answering questions, solving problems, and giving information about products or services. They are usually the first person customers talk to through phone calls, chat, email, or social media. Typical responsibilities include Answering customer inquiries politely and professionally Helping customers solve problems or complaints Processing orders, refunds, or account requests Providing updates about products, deliveries, or services Recording customer information in the system Escalating difficult concerns to supervisors when needed Maintaining good customer satisfaction and communication This role is ideal for people who are patient, friendly, and good at communicating with others. Skills Needed Good English communication skills Active listening Problem-solving skills Basic computer knowledge Patience and professionalism Ability to multitask and work under pressure Qualifications Most companies require Senior High School or College level education Basic computer skills Customer service or BPO experience is an advantage but not always required Some companies also accept applicants with no experience if they have strong communication skills. Pay: From $5,800.00 per month Perks
- Health insurance
- Life insurance Work Location: In person Apply on Kit Job: kitjobau.com/job/3r0x9o