Security Officer (Gold Coast)

Gold Coast | RACV Royal Pines Resort | Full-time Generous employee benefits & discounts on RACV products & 10 resorts Join a trusted Australian brand & Victoria's largest member-based organisation. Great things start here. Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience. Key Responsibilities Building & maintaining positive working relationships with internal & external stakeholders, including staff, guests & contractors. Crowd control throughout the resort & property including group arrivals/departures, large conferences and events, bars & restaurants. Traffic & parking control. Patrolling the property and surveillance duties. Monitoring various systems incl. security, alarms, CCTV, and access point control. Check alarm systems and fire equipment. Maintain operation logs & accurate record keeping responding to incidents, investigation & report writing. Safeguarding company assets & managing security risks. Respond to emergency situations & liaise with emergency services. Maintaining the RACV values and culture. Qualifications & Experience Valid QLD Security Licence (incl. Crowd Controller & Monitoring), Driver's Licence, First Aid/CPR, WWCC Blue Card, Responsible Service of Alcohol (RSA) Certificate. Full availability and a genuine commitment to flexibly work a 7 day rotating roster including days 6am-2pm, afternoons 2pm-10pm, weekends & public holidays + occasional overnight shift 10pm-6am. Previous hotel security experience performing the above duties in a 4-5 star hotel/resort or similar work environment. Experienced in managing multiple systems including fire safety, CCTV, intruder alarms and access control. Attention to detail, highly organised & excellent time management skills. Competent computer skills in MS Office applications & systems
- email, daily log, auditing, incident report writing & communication. Experience responding to first aid emergencies, fire emergencies & safety situations, drills and use of equipment. Excellent communication, decision making and negotiation skills, and maintaining effective working relationships with stakeholders. Work well in a team environment or be responsible to work autonomously, maintaining a friendly, professional and positive attitude. Provide guests with a warm welcome and a consistent high standard of 5 star service. Excellent personal presentation. Perks Competitive salary package, industry benchmarked. Healthy team culture & values led organisation. Lifestyle employee discounts & benefits at RACV resorts (accommodation, dining, vehicle roadside assistance, insurance, travel & experiences, RACV club membership, care hire & corporate partner offers). Health & wellbeing employee discounts & benefits including gym & golf membership, eye wear, employee giving & volunteer programme, parental leave, employee assistance programme + more. Employee of the month awards & recognition programmes. Training, development and career progression opportunities. Uniform. Complimentary parking onsite. #J-*****-Ljbffr Apply on Kit Job: kitjobau.com/job/3releq