Security Team Member / Control Room Operator (Gold Coast)

Security Officer / Security Guard / Retail Security Team Member / Control Room Operator Location: Pacific Fair – Broadbeach Roster: Rotating Week 1: Mon, Tue, Wed, Thu & Fri: ************* Week 2: Tue, Wed, Thu & Fri: ************* Week 3: Wed, Thu, Fri & Sat: ************* Week 4: Thu, Fri, Sat & Sun: ************* Week 5: Fri, Sat, Sun, Mon: ************* Week 6: Sat, Sun, Mon & Tue: ************* Week 7: Sun, Mon, Tue & Wed: ************* What We Offer You Industry‐leading onboarding and refresher training Ongoing upskilling and professional development Clear pathways into senior, specialist, and leadership roles Opportunities across multiple sites and states One of Australia's most diverse and inclusive workplaces Supportive leadership and strong in‐office teams A company that looks after you on shift and off shift Modern incident reporting and digital platforms Smarter communication tools and systems Reward and recognition programmes Family‐oriented and wellbeing support Free uniforms A protected, respectful, and professional working environment What You'll Do Providing a strong security presence with exceptional customer service Experience in Control Room Operations – essential Experience using Milestone CCTV systems preferred Supporting tenants, guests, and visitors professionally Conducting foot patrols and proactive safety awareness Managing access control and responding to client requests Responding confidently to incidents, alarms, and emergencies Building positive relationships with retail partners and centre management Completing clear incident reports and daily logs using digital systems Maintaining a high standard of presentation and communication What You'll Bring A valid QLD Full Security Licence Current First Aid & CPR certification Strong communication and customer service skills Professional presentation and confidence dealing with the public Sound judgement and problem‐solving skills Full working rights in Australia Retail security experience is an advantage, but not essential Assetlink Licences NSW M/L: ********* & ********* QLD M/L: ******* & ******* SA ISL: ****** VIC M/L: **********S WA M/L: ***** ACT M/L: ******** & ******** NZ M/L: PSPLA *********** #J-*****-Ljbffr #J-*****-Ljbffr Apply on Kit Job: kitjobau.com/job/3rf1me