National Omnichannel Sales & Operations Leader (City of …, City of Glen Eira

Altair Recruitment is proud to partner with an established Australian lifestyle brand on a pivotal leadership hire. For over 27 years, this Melbourne-based business has built a loyal following across wholesale and retail, known for thoughtfully designed lifestyle products, strong retailer relationships, and a commitment to quality, sustainability, and timeless design. The business is now entering an exciting new phase of growth. Already highly established in wholesale, the brand is expanding further across ecommerce, marketplaces, and international distribution, creating a rare prospect for a commercially minded sales leader to help shape the next chapter. This is not a traditional sales role. You’ll lead an established national B2B sales team while helping bridge wholesale and D2C growth, working closely with the founder and internal teams to create a more integrated omnichannel business. If you enjoy variety, influence, and rolling your sleeves up, this role offers genuine breadth. What you’ll be doing
- Lead and support a national sales team across Australia and New Zealand
- Drive performance, coaching and accountability across territories
- Maintain and grow key customer relationships across national retailers and independent accounts
- Identify opportunities to expand retail categories, new accounts and distribution channels
- Manage seasonal launches, trade shows and showroom/hotel suite sales events
- Collaborate closely with internal teams to support D2C growth
- Help drive marketplace expansion across Australia and internationally
- Support a more connected approach between wholesale, ecommerce and inventory planning
- Contribute to growth across retail, marketplace and international channels Operations & Systems
- Improve sales processes, reporting and operational efficiencies
- Work collaboratively across inventory, fulfilment and customer operations
- Support sales forecasting and inventory planning
- Help identify opportunities to leverage AI and automation across workflows and systems About You You’re commercially minded, relationship-led, and genuinely enjoy both the people and operational side of a business. You understand how wholesale, ecommerce and marketplaces need to work together, and you’re just as comfortable speaking with a major retail buyer as you are supporting independent retailers. You’ll likely bring:
- Experience leading a B2B sales team
- Strong omnichannel experience across wholesale and ecommerce/DTC
- A background in fashion, lifestyle, premium retail, gifting, accessories or children’s brands
- Strong commercial and analytical capability
- Experience working with CRM, inventory and reporting systems
- Confidence using Excel and interpreting sales data
- A hands-on, adaptable mindset suited to a founder-led business
- Enthusiasm for AI, systems and operational improvements Bonus if you have:
- Marketplace experience (Amazon, wholesale marketplaces or similar)
- Exposure to international distribution or Asian markets
- Forecasting, fulfilment or logistics experience
- Experience within fashion, lifestyle, premium retail, gifting or children’s brands Why This Role?
- Broad, commercially diverse role with genuine influence across sales, operations and ecommerce
- Opportunity to help shape an omnichannel growth journey across wholesale, D2C and marketplaces
- Exposure to international growth and distribution opportunities
- Direct access to senior leadership with faster decision making and real impact
- Loyal customer base and long-standing retailer relationships already in place
- Supportive, innovative environment that embraces AI
- Genuine opportunity to grow the role as the business evolves
- Performance incentives following probation Apply now or feel free to reach out for a confidential discussion #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rbvmn