Customer Service/technical Support Arndell Park

We are looking to expand our national customer service team with professionals who are drawn to the challenge of helping customers solve complex issues and are committed to providing a superior customer experience. You will need, at minimum, an interest in automotive, transport and marine industries and be willing to learn our extensive product range.

About Flexible Drive:

Flexible Drive is a values driven, medium sized manufacturer of control systems and distributor of replacement parts, providing customers with creative technical solutions to help their business thrive.

The role:

We have created a full-time Customer Service role at our facility in Arndell Park, NSW. Working in a small, supportive and enjoyable workplace as part of a broader national sales team, no 2 days are ever the same.

Key Responsibilities:

Attend to incoming calls, provide product advice & manage the quoting process

Act as key resource for customers to ensure our product range is fit for purpose and provide for a seamless customer experience

Promote our e Commerce platform and educate customers in its use

Liaise with Technical Services and Operations staff to enhance the customer experience throughout the product cycle.

Support the warehouse activities

Highly organised with proactive attitude to customer service

Ability to work autonomously or part of a team

Ability to prioritise and meet deadlines

Working knowledge of warehousing and distribution systems.

What's in it for you?

Hours of work
- 8:30am
- 5pm, Monday
- Friday

A small team setting connected to a larger organisation

Internal training is offered to the right person

Work within an organisation that is growing and diversifying

Only shortlisted applicants will be notified.

Salary: $51,000.00
- $55,000.00 per year

Schedule:

8 hour shift

Application Question(s):

Do you have experience in or an interest in the automotive industry?

Work Authorisation:

Australia (required)

Ability to Commute:

Arndell Park, NSW (required)

Work Location: In person Apply on Kit Job: kitjobau.com/job/3rdd6n