Customer Service/reservations Agent (Rose Bay)

**Job Overview**: We are looking for a skilled Reservations Agent to join our Customer Service/Reservations team. This role is crucial in managing and processing bookings and is handled with precision and efficiency. As a Reservations Agent, you will be responsible for delivering a high standard of customer service, addressing inquiries, and facilitating a smooth reservation process. If you are detail-oriented, thrive in a dynamic environment, and are committed to providing exceptional service, we would love to hear from you!

**Key Responsibilities**:

- Airline/travel agent experience, ideally in ticketing / reservations.
- Previous Takeflite experience highly desirable.
- Superior communication, negotiation and written communication skills in a fast-paced environment, with a passion for customer service.
- Maintaining accurate communications between all parties participating in the daily operations.
- A flexible approach and the ability to manage changing priorities and competing deadlines.
- Well-disciplined with the ability to handle multiple tasks simultaneously.
- A "can-do" attitude that supports company standards and products.
- Work collaboratively with a supportive, tight-knit team while also taking initiative independently.
- Check-in passengers and conduct safety briefings.

**Essential Criteria**:

- Intermediate computer proficiency.
- Excellent verbal and written communication skills.

**Why Join Us?**
- Work in one of the most scenic locations in Sydney.
- Be part of a passionate team in the aviation industry.
- Opportunities for career development and training.

**How to Apply**: **Job Types**: Part time, Casual

Pay: $30.00
- $35.00 per hour

Expected hours: 15
- 40 per week

**Benefits**:

- Employee discount

Work Authorisation:

- Australia (required)

Work Location: In person Apply on Kit Job: kitjobau.com/job/3ra77c