Customer Service Executive (Bondi Beach)

???? We're hiring: Customer Service Executive | BioPak | Bondi Junction, Sydney At BioPak, we're on a mission to eliminate single-use plastic — and we need passionate people to help us get there. If you thrive in a fast-paced environment, love solving problems and genuinely care about delivering exceptional customer experiences, this one's for you. What you'll be doing: ???? Handling inbound sales enquiries and customer support via phone & email ???? Supporting key accounts and resolving escalations with confidence ???? Managing CRM data with accuracy and ownership ???? Collaborating with the Customer Care team on delivery issues ⭐ Championing our most valued customers through our Watchlist program What we're looking for: ✅ A customer-obsessed communicator ✅ CRM savvy and tech comfortable ✅ Cool-headed under pressure ✅ Detail-oriented and great at prioritising ✅ Open to feedback and hungry to grow Why BioPak? ????️ Gym membership — fully covered by us ????️ Friday office lunches every week ???? Real investment in your development and career growth ????️ Beautiful Bondi Junction office with a stocked kitchen and a crew that actually has your back ???? Work that means something — every day We're not just a packaging company. We're a certified B Corp on a mission to accelerate the world's transition away from single-use plastics. Every product we make is designed to leave the planet better than we found it. Our Giveback Fund supports environmental and social initiatives that align with our values — because doing good business and doing valuable in the world aren't mutually exclusive. With our own house of sustainable brands and a published Impact Report holding us accountable to real change, you'll always know exactly what you're contributing to. ???? Read our Impact Report and learn more → biopak.com This isn't just a customer service role. It's a chance to be part of a movement. #BioPak #Hiring #CustomerService #Sydney #BondiJunction #Sustainability #JoinTheCrew #CustomerExperience Apply on Kit Job: kitjobau.com/job/3rrbsu