Sales & service consultant - inbound call centre - …, Bowral

CS Telephony | Authorised Representative of NRMA Insurance

???? Location: Picton & Bargo ???? Full-Time | 8am – 8pm | Monday
- Friday

???? Hybrid Work Model

Start Date
- 18th June 2026

Ready to Elevate Your Career in Customer Service?

CS Telephony is seeking enthusiastic Sales & Service Consultants to join our growing Inbound Call Centre Team in Picton. If you're passionate about helping people and want to represent one of Australia’s most trusted general insurance brands, this is your opportunity to shine.

As an Authorised Representative of NRMA Insurance, CS Telephony delivers exceptional customer service and support across multiple locations in NSW.

Please note: The successful applicant will be employed by CS Telephony Pty Ltd, not NRMA Insurance.

The Role

You’ll thrive in a fast-paced, inbound call centre setting, you will manage a variety of customer interactions, navigate complex systems, and convert enquiries into successful sales outcomes.

Whether you're assisting with insurance policies or roadside memberships, you’ll play a key role in delivering trusted service and tailored solutions. You will be supported by a dedicated leader and a collaborative team, all working together to help you succeed and meet your targets.

What You’ll Bring


* Strong customer service and conflict resolution skills


* Ability to manage time and priorities under pressure


* Solid computer literacy and attention to detail


* Confidence in sales and navigating digital systems


* A customer-first mindset and collaborative attitude


* Flexibility and adaptability to meet changing needs

Why You’ll Love Working with Us


* Hybrid Work Model – Enjoy the flexibility of working from home


* Career Growth – Internal progression opportunities to help you advance


* Comprehensive Training – Fully paid onboarding and ongoing coaching


* Recognition & Rewards – Celebrate your success with vibrant programs


* Supportive Culture – Be part of a fun, inclusive, and high-performing team

Apply Now

To submit your interest in this role, please click the ‘Apply’ button below to submit your CV and a brief cover letter to tell us a bit about yourselves. For any questions regarding this role, please email: ***************@iag.com.au Apply on Kit Job: kitjobau.com/job/3qffhj