Trainee Store Manager - Bowral (Burradoo)

The Company Harris Farm Markets is one of Australia's most loved fresh food retailers. We're not a supermarket; we're a market. Our shelves are full of high‑quality produce, real food, and the kind of authentic energy that reminds people where food actually comes from. For over 40 years we’ve remained 100% family‑owned and operated. We operate 34 stores across Sydney, NSW, ACT and QLD and home to over 3,400 employees, all with a common purpose: to reconnect Australians with the joy of food. The Role The Trainee Store Manager programme is how we grow our next generation of Store Managers. You'll work alongside your Store Manager on the floor of a busy HFM market, learning the full craft of running a store: leading a team, hitting KPIs, maintaining standards, and providing customers with an experience that keeps them coming back. This is a hands‑on, player‑coach role. You'll be in the market, with the team, knee‑deep in day‑to‑day operations while also stepping up into leadership, compliance and planning responsibilities. You'll report to the Store Manager, with formal six‑monthly reviews by a Senior Retail Operations leader. The programme length depends on your experience and how quickly you progress, but the destination is clear: Store Manager. What You'll Do
- Be a visible role model for HFM values on the shop floor, every shift, every day
- Support the Store Manager to coach, develop and lead the market team
- Help build a work culture that people actually want to be part of, engaged, proud, and switched on
- Step up in the Store Manager's absence and run the store confidently Store Performance & Operations
- Drive the store's KPIs, NPS, eNPS, sales, wage budgets and margin
- Support rostering that keeps the store humming without blowing the budget
- Maintain the market's appearance, merchandising, housekeeping, ticketing and uniforms
- Promote weekly specials and bring local events to life
- Own stock control basics: ordering discipline, waste, and rotation Quality & Customer Experience
- Quality‑check incoming deliveries against HFM standards, temperature, date and condition
- Ensure the right product is on the shelf at its peak when the customer wants it
- Support the Store Manager in achieving NPS targets; customer experience is central Compliance & Safety
- Ensure the store operates in line with HFM systems, policies and processes
- Report incidents and hazards within one hour and close out corrective actions
- Ensure only trained team members operate machinery or serve alcohol
- Maintain routine compliance tasks such as sweep and mop checks, temperature checks, etc.
- Support injured workers through return‑to‑work and rehabilitation Recruitment & Development
- Support recruitment and onboarding, including probation reviews at 3 and 5 months
- Help build development plans for key retailers so the store bench is always robust Essential Qualifications
- Prior retail experience, ideally in fresh food, grocery or supermarket, with a genuine ambition to run a store
- Experience leading or 2IC'ing a team, department or section (5+ team members ideal)
- Comfortable with commercial aspects such as rosters, wage budgets, sales and margin
- Strong customer instincts and a natural eye for presentation and merchandising
- Solid communicator who can coach and push back when necessary
- Proactive about compliance, safety and quality; attention to detail counts
- Available to work across a 7‑day trading pattern, including weekends and public holidays
- Full working rights in Australia Desirable
- Prior experience as 2IC, Duty Manager, Department Manager or Assistant Shop Manager
- Exposure to perishable categories, produce, deli/cheese, butchery and bakery
- Formal retail or leadership training (e.g., RSA/RCG)
- A genuine love of fresh food What We Offer
- A salaried role with a clear path to Store Manager
- On‑the‑job and off‑the‑job training, with six‑monthly reviews by Senior Retail Ops leaders
- 25 % employee discount for you and a family member
- Real leadership experience in one of Australia's best‑loved fresh food retailers
- Mentorship from experienced Store Managers who've walked the same path
- A market culture that is noisy, proud, fast‑moving and actually fun to work in #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qyss2