International Student Coordinator (Box Hill)

Ready to shape the success of international students? Join us at Box Hill Institute Full-time | Fixed-term position Join a leading education provider and play a key role in supporting international student success. Box Hill Institute is seeking a detail-oriented and customer-focused International Student Coordinator to support the delivery of high-quality student monitoring and administrative services. This role is pivotal in ensuring compliance, accuracy, and an outstanding student experience across the international cohort, while contributing to continuous improvement and operational excellence. This is a full-time, fixed term role until 31st December 2026. Salary is $76,950 per annum, plus 12% superannuation. Why work with us? At Box Hill Institute, we offer more than just a job
- we offer a supportive and rewarding work environment where your wellbeing, growth and achievements are celebrated. Our benefits are designed to help you thrive both professionally and personally:
- Flexible work arrangements to support work-life balance
- On-site parking for added convenience
- Career progression opportunities and reward & recognition programs to celebrate your success
- Generous leave options such as Defence Reserve Service, Emergency Response, up to 20 days paid Family Violence leave and up to 14 weeks paid Parental Leave
- Health and wellbeing supports and resources, including FREE flu-vaccinations, FREE skin checks, FREE health checks and corporate health insurance discounts
- Financial perks like novated leasing and salary packaging
- Exclusive staff discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our on-campus retail services such as floristry, day spa and beauty salons, hairdressing salon, barbershop, restaurant, vet & dog grooming
- all delivered by students in training, under the supervision of their teachers. About the role Reporting to the Manager, International Monitoring & Pathways, you will provide high-level administrative and coordination support across international student monitoring operations. You will be responsible for maintaining accurate student records and ensuring compliance with relevant legislation and policies, while supporting student engagement activities and delivering exceptional customer service. What you'll do:
- Coordinate and maintain accurate student data, including enrolment, attendance, course progression, and tuition payments
- Support compliance monitoring activities aligned with regulatory requirements and quality standards
- Provide high-level administrative support including preparation of reports, documentation, and correspondence
- Assist with student intake processes including admissions, enrolment, and orientation activities
- Monitor key performance metrics such as retention, attendance, and completion rates
- Build and maintain strong relationships with internal and external stakeholders, including agents and extended campuses
- Support delivery of events such as international student orientations and study tours
- Provide accurate advice and responsive customer service to students and stakeholders About You: You are a highly organised and proactive skilled with a strong background in administration and international student services. You thrive in a fast-paced environment and are passionate about delivering exceptional support to a diverse student population. Qualifications & Experience
- Degree qualification in Business Administration or a related field (or equivalent)
- Minimum 3 years' experience supporting international student monitoring or similar operations Key Skills & Attributes
- Excellent written and verbal communication skills, with strong attention to detail
- Experience in administrative support within a complex or compliance-driven environment
- Strong understanding of regulatory requirements relating to international students
- Proficiency in administrative and financial systems, including intermediate Excel skills
- Demonstrated ability to analyse data and support informed decision-making
- Highly developed stakeholder engagement and relationship-building skills
- Commitment to delivering high-quality customer service
- Cultural awareness and ability to work effectively with diverse communities
- Alignment with a child-safe, inclusive and values-based workplace
- Have, or be willing to obtain, Victorian Working with Children Check and National Police Check clearance. About us: For over 100 years, we've been changing lives for the better, continuing to make this world a better place for all. By providing people with opportunities to expand their knowledge, experience and understanding of the world, we empower them to change their lives. Our students can pursue everything
- non-accredited short courses through the Centre for Adult Education (CAE); senior secondary qualifications including the Victorian Certificate of Education (VCE) and VCE Vocational Major (VCE VM); vocational certificates (including pre-apprenticeships, apprenticeships and traineeships) and diplomas; and higher education degrees and a graduate certificate. We are committed to a highly motivated and aligned workforce, so we'll be by your side to enable you, help you grow and offer you benefits which enhance your work-life balance. Apply now All applications must be submitted online and include a cover letter and current resumé. For specific enquiries relating to this position, please contact Pamela Stanley at @boxhill.edu.au Applications close: 9am, Monday 15th June 2026 Please note: We will be assessing applications as they come in and the position may be filled before the closing date We are a 2025 Circle Back Initiative Employer
- we commit to respond to every applicant. Box Hill Institute is a welcoming, safe and respectful work workplace. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies. Commitment to child safety Box Hill Institute is a Child Safe Organisation and has a zero tolerance towards the harm or abuse of children and young people. We believe that child safety is everyone's responsibility. All employees, volunteers, contractors and service providers are required to promote a culture of child safety, comply with the Child Safe Standards and other relevant legislation and reporting obligations of suspected child abuse as per the Institute's Child Safety Policy and Procedures. All employees are required to hold and maintain a current, valid Working with Children Check for the duration of their employment at their own expense. Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute's pre-conditions for employment. Box Hill Institute reserves the right to withdraw an advertised position at any stage. Apply on Kit Job: kitjobau.com/job/3r30rq